1 00:00:10,460 --> 00:00:14,520 Beautiful view up here. It's really something, isn't it? I can see why you 2 00:00:14,520 --> 00:00:15,520 it, Dad. 3 00:00:18,140 --> 00:00:19,400 You've been boarded? 4 00:00:19,860 --> 00:00:21,080 What the heck is that? 5 00:00:29,600 --> 00:00:30,920 911, what's your emergency? 6 00:00:31,340 --> 00:00:32,600 Somebody's taking over our ship. 7 00:00:32,840 --> 00:00:34,060 You're saying you've been hijacked? 8 00:00:34,360 --> 00:00:36,340 Yes, and I think they're going to crash it. 9 00:00:36,620 --> 00:00:37,620 Crash into what? 10 00:01:04,080 --> 00:01:08,960 I founded Raleigh Reserve with one simple vision, to make the best damn 11 00:01:08,960 --> 00:01:11,520 Tennessee whiskey the world has ever tasted. 12 00:01:12,240 --> 00:01:16,420 Now, the Raleigh family has been synonymous with Nashville since we 13 00:01:16,420 --> 00:01:20,460 railroad up to a small community with big dreams. 14 00:01:20,760 --> 00:01:25,580 And while we take great pride in all the ways we've helped build this city, my 15 00:01:25,580 --> 00:01:28,640 greatest passion is what's in your glass. 16 00:01:29,380 --> 00:01:33,580 So, from me, Edward Raleigh, we like to say... 17 00:01:34,479 --> 00:01:35,560 Holler and swaller. 18 00:01:36,080 --> 00:01:38,720 Holler and swaller to you, Mr. Raleigh. 19 00:01:38,940 --> 00:01:40,040 All right, folks. 20 00:01:40,300 --> 00:01:44,520 Are y 'all ready to taste what luxury magazine called the Louis Vuitton of 21 00:01:44,520 --> 00:01:47,220 whiskey? Yes, we are. Let's do this. 22 00:01:47,640 --> 00:01:48,640 Woo! 23 00:01:49,420 --> 00:01:53,820 Our first bite is our oak blend, which we serve right here in Nisperkow. 24 00:01:54,460 --> 00:01:56,420 Nis, sip, and savor. 25 00:01:56,980 --> 00:01:58,100 Cheers, y 'all. 26 00:01:58,740 --> 00:01:59,740 Cheers, 27 00:02:00,180 --> 00:02:01,180 baby. 28 00:02:05,550 --> 00:02:06,529 Tom, what are you doing? 29 00:02:06,530 --> 00:02:07,408 I'm sipping. 30 00:02:07,410 --> 00:02:10,190 Mitch, what does it look like I'm doing? It looks like you're swallowing. We 31 00:02:10,190 --> 00:02:13,970 flew across the country to taste the Louis Vuitton of whiskeys, all right? 32 00:02:14,230 --> 00:02:15,390 You heard that Raleigh guy? 33 00:02:15,930 --> 00:02:17,890 He said swaller. This is a long tour. 34 00:02:18,090 --> 00:02:19,090 You're going to get loaded. 35 00:02:19,510 --> 00:02:21,350 That's why they provide spittoons. 36 00:02:21,870 --> 00:02:25,910 Besides, you know what alcohol does to your gown? Like getting the golden 37 00:02:25,910 --> 00:02:27,950 to Willy Wonka's factory, right? 38 00:02:28,230 --> 00:02:29,230 Come on. 39 00:02:29,650 --> 00:02:31,030 I'm going to enjoy every bit of it. 40 00:02:31,250 --> 00:02:36,640 Okay, just remember what happened to Augustine. This is the green room where 41 00:02:36,640 --> 00:02:40,920 grind our locally sourced wheat with a custom engineered mill imported from a 42 00:02:40,920 --> 00:02:42,120 stone mill from Austria. 43 00:02:42,780 --> 00:02:44,320 Austria. Mitch, Austria. 44 00:02:44,880 --> 00:02:48,880 It's only fitting we sample all of our Raleigh rye whiskeys here. 45 00:02:50,320 --> 00:02:51,320 Ooh, 46 00:02:54,620 --> 00:02:55,780 that is good. 47 00:02:56,000 --> 00:02:57,000 You gonna finish that? 48 00:02:59,100 --> 00:03:03,390 And this is the crown jewel of the... distillery. 49 00:03:03,710 --> 00:03:08,410 In these fermenters, we keep our secret sours. The same CDs Mr. 50 00:03:08,650 --> 00:03:12,350 Raleigh used to make his first batch of moonshine lips. It defines the Raleigh 51 00:03:12,350 --> 00:03:13,350 label. 52 00:03:13,730 --> 00:03:15,670 Somebody's got acting up. Worth it. 53 00:03:16,210 --> 00:03:22,810 So, it's in this room where we taste our most prized vintage we produce, Raleigh 54 00:03:22,810 --> 00:03:23,810 No. 7. 55 00:03:24,390 --> 00:03:31,350 Oh, my God. 56 00:03:32,030 --> 00:03:35,390 That is amazing. I'm not spitting that out. Right? 57 00:03:36,150 --> 00:03:39,350 Raleigh number seven, baby. Come on. Raleigh number seven. 58 00:03:40,010 --> 00:03:41,610 Girl, can we get another round? 59 00:03:44,210 --> 00:03:45,210 That's the spirit. 60 00:03:45,410 --> 00:03:46,930 Holler and smile. Holler and smile. 61 00:03:47,830 --> 00:03:51,610 The comfort distilled to your left is 100 years old. It's in here that we 62 00:03:51,610 --> 00:03:55,230 distilled the alcohol six times to achieve that smooth Raleigh flavor. 63 00:03:55,710 --> 00:03:57,090 Excuse me. Sure, lady? 64 00:03:57,310 --> 00:04:00,530 Question? Are we drinking those or what? 65 00:04:01,820 --> 00:04:02,820 Oh, bitch! 66 00:04:03,820 --> 00:04:05,420 Are you all right? 67 00:04:05,760 --> 00:04:08,900 I'm good, I'm good. Sir, are you all right? I'm rather good. 68 00:04:44,250 --> 00:04:45,250 We'll do. 69 00:05:01,170 --> 00:05:02,490 Has this place been evacuated? 70 00:05:02,730 --> 00:05:04,650 Everybody's safe and accounted for at the visitor's center. 71 00:05:04,870 --> 00:05:06,550 Any idea if the big guy's on site? 72 00:05:06,770 --> 00:05:08,670 Our father -in -law? I sure hope not. 73 00:05:09,070 --> 00:05:10,070 You and me both. 74 00:05:10,430 --> 00:05:11,710 They tell you how this started? 75 00:05:11,930 --> 00:05:14,710 Apparently a guest fell into a distiller and closed some valves. 76 00:05:24,210 --> 00:05:26,270 I'm going to say the distiller was a pretty good bet. 77 00:05:27,050 --> 00:05:31,790 Don, we have a problem. The fire is moving toward the fermentation room, 78 00:05:31,790 --> 00:05:36,930 houses two 950 -gallon vats of extremely flammable sour mash. 79 00:05:37,770 --> 00:05:38,850 Edward's secret sauce. 80 00:05:39,710 --> 00:05:43,750 Blaine said that and he'll be like a bomb going off. We're not going to let 81 00:05:43,750 --> 00:05:47,050 happen. We got water on it now. Hopefully it never gets that far. 82 00:05:51,070 --> 00:05:53,250 What the? Hey, I'm losing water over here. 83 00:05:53,570 --> 00:05:54,630 Someone check the hydro. 84 00:05:55,910 --> 00:05:57,490 Hey, Pat, we got a problem. 85 00:05:58,130 --> 00:05:59,370 We're running low on pressure. 86 00:05:59,590 --> 00:06:02,130 Hydro's not pumping out any water. Doesn't make any sense. We're right next 87 00:06:02,130 --> 00:06:03,210 the main line. It's worse. 88 00:06:04,010 --> 00:06:05,110 Hinges almost have, too. 89 00:06:05,470 --> 00:06:08,310 Dispatch, we're having trouble getting pressure out of the hydrants. Did Metro 90 00:06:08,310 --> 00:06:09,610 Water tell you about any issues? 91 00:06:09,950 --> 00:06:11,590 No, I don't see anything flagged. 92 00:06:15,090 --> 00:06:16,310 Hey, we got Ember Cat! 93 00:06:18,210 --> 00:06:19,570 Headed to the fermentation room. 94 00:06:20,830 --> 00:06:23,730 Dispatch, have the 110 head straight down to the river and start pumping 95 00:06:23,870 --> 00:06:27,050 We need all we can get. Copy that. 110, begin routing water from the Cumberland 96 00:06:27,050 --> 00:06:27,789 and Main Line. 97 00:06:27,790 --> 00:06:29,430 Copy you, Dispatch. We're landing now. 98 00:06:29,830 --> 00:06:33,250 Ryan! Yep? Get a strike team, get in the fermentation room and start attacking 99 00:06:33,250 --> 00:06:36,900 it. Do everything you can to protect the bath, because if that room goes, it is 100 00:06:36,900 --> 00:06:37,900 game over. 101 00:06:38,120 --> 00:06:39,460 110, what's your ETA? 102 00:06:39,820 --> 00:06:42,020 We just parked at the river. Setting up now. 103 00:06:42,260 --> 00:06:44,100 Okay, let me know when you charge the line. 104 00:06:44,880 --> 00:06:46,600 Come on, double time. Let's go. 105 00:06:49,580 --> 00:06:52,820 They're foaming around the bath. Anything to keep them from catching on 106 00:06:54,420 --> 00:06:55,480 What is this stuff? 107 00:06:55,960 --> 00:06:56,960 Virgin sour. 108 00:06:57,360 --> 00:07:00,220 Highly flammable. And my grandpa's most prized possession. 109 00:07:00,480 --> 00:07:01,620 What's the temperature in that room? 110 00:07:02,440 --> 00:07:09,140 Somebody get me a... in there feel it's around 500 degrees that's it all 111 00:07:09,140 --> 00:07:12,600 flashes over at 680 that fire keeps moving i need you all to get out of 112 00:07:12,600 --> 00:07:19,580 110 where is my water we're doing everything we can but i'm struggling to 113 00:07:19,580 --> 00:07:23,340 it up the hill it'll be a few more minutes we may not have a few more 114 00:07:23,340 --> 00:07:29,230 that's that 580 degrees tap bust open those bats and grains the hell you You 115 00:07:29,230 --> 00:07:30,490 have to get back. Oh, great. 116 00:07:30,930 --> 00:07:34,050 Edward, this is a restricted fire zone. You cannot be here. If this private 117 00:07:34,050 --> 00:07:36,970 property is mine, who are you to tell me what I can do? The incident commander. 118 00:07:37,170 --> 00:07:39,910 You don't start walking away, I will have you arrested. You'd love that, 119 00:07:39,930 --> 00:07:40,930 wouldn't you? 120 00:07:41,110 --> 00:07:42,890 Water's coming. 60 seconds, I've seen. 121 00:07:43,870 --> 00:07:44,870 Thank you, Captain. 122 00:07:45,030 --> 00:07:46,030 Dad? 123 00:07:46,250 --> 00:07:48,990 Temp in the vats is 650 degrees. It's climbing. 124 00:07:51,270 --> 00:07:54,630 All right, do it. Drain up. Look, I said the water's coming. It's too late. 125 00:07:54,710 --> 00:07:58,580 Look, is that... That shower is irreplaceable. Come on, don't do it, 126 00:07:58,580 --> 00:08:01,060 Dad, if we do this, it's going to kill Grandpa. 127 00:08:01,900 --> 00:08:05,460 Don't, Don, please don't. Better him than you all. Do it and get out of there 128 00:08:05,460 --> 00:08:07,780 fast. Okay, break him and drain him. 129 00:08:08,540 --> 00:08:09,540 Forgive me, Grandpa. 130 00:08:27,850 --> 00:08:28,850 should be charged. 131 00:08:29,850 --> 00:08:30,850 We got water! 132 00:08:39,890 --> 00:08:40,990 That's it. It's working. 133 00:08:42,809 --> 00:08:44,690 I guess we did have an extra second. 134 00:08:45,290 --> 00:08:46,610 Oh, you think this is funny? 135 00:08:48,390 --> 00:08:50,370 You were my son -in -law. 136 00:08:50,570 --> 00:08:54,010 I knocked his teeth out. Yeah, it'd make for an awkward Christmas, wouldn't it? 137 00:09:05,899 --> 00:09:10,440 Cap, as a physician, I can tell you it's never a good idea to raise him. I'll 138 00:09:10,440 --> 00:09:13,520 just get my heart rate up. Looks like it was already pretty high out on that 139 00:09:13,520 --> 00:09:14,459 distillery call. 140 00:09:14,460 --> 00:09:16,240 Oh, Grandpa gets under his skin. 141 00:09:16,500 --> 00:09:17,640 Yeah, it's because he's a dick. 142 00:09:17,940 --> 00:09:24,600 I shouldn't say that. He's just not a nice guy. He's a 143 00:09:24,600 --> 00:09:26,620 difficult man. 144 00:09:26,980 --> 00:09:30,700 Really? I always heard that he was the one that funded the 113 remodel. He did. 145 00:09:31,520 --> 00:09:33,500 That was back in the days when they were on speaking terms. 146 00:09:39,060 --> 00:09:41,960 Anybody feel like a smoothie? Yeah, I could go for one. Blue, you want a 147 00:09:41,960 --> 00:09:42,899 smoothie? 148 00:09:42,900 --> 00:09:43,940 No, I'm good. Thank you. 149 00:09:47,680 --> 00:09:48,680 What happened? 150 00:09:50,040 --> 00:09:52,740 Ryan chose the wrong career. Oh, it's a bit more nuanced than that. 151 00:09:54,100 --> 00:09:57,340 I'm his only grandson, and Grandpa was hoping I'd join the family business. 152 00:09:57,660 --> 00:09:58,660 You are in the family business. 153 00:09:58,920 --> 00:10:00,300 Well, he's in the Hart family business. 154 00:10:01,120 --> 00:10:03,500 Yeah, his grandfather was so ticked off, he cut him out of the Raleigh Trust. 155 00:10:03,780 --> 00:10:05,140 There's water under the bridge. 156 00:10:05,620 --> 00:10:06,680 I've made peace with it. 157 00:10:07,600 --> 00:10:08,860 I was hoping you could do the same. 158 00:10:09,860 --> 00:10:13,000 I will never make peace with him trying to use his money to drop a wedge between 159 00:10:13,000 --> 00:10:16,580 you and me. Either way, it wouldn't hurt to do a little damage control after 160 00:10:16,580 --> 00:10:18,680 today. I didn't start that fire. 161 00:10:19,820 --> 00:10:22,060 You're the one who made the call to destroy the sacred mash. 162 00:10:22,600 --> 00:10:25,900 You think I made the wrong call? No. I think that to a layman, it might look 163 00:10:25,900 --> 00:10:26,900 like you were quick on the draw. 164 00:10:27,830 --> 00:10:31,670 And that this is an opportunity for you to take the high road, and I think you 165 00:10:31,670 --> 00:10:34,270 should take it. The problem with the high road is it never quite makes it to 166 00:10:34,270 --> 00:10:35,270 your granddad. 167 00:10:35,650 --> 00:10:37,370 Speak of the devil. Not quite. 168 00:10:37,570 --> 00:10:38,570 It's the chief. 169 00:10:39,250 --> 00:10:40,930 Hey, chief. What can I do for you? 170 00:10:43,330 --> 00:10:44,370 Everyone, gather up. 171 00:10:45,350 --> 00:10:48,870 I have ordered pastries and coffee from Deanna. 172 00:10:49,210 --> 00:10:51,030 Is it dispatch appreciation week? 173 00:10:51,290 --> 00:10:54,550 I thought you all deserved a little treat after you all rescued those 174 00:10:54,550 --> 00:10:55,810 kids from their dad last week. 175 00:10:56,460 --> 00:10:58,380 Thank you, Alden. That's so sweet. 176 00:10:58,820 --> 00:11:02,380 Cammy, you were brilliant. I think Cammy does it again. Shocker. 177 00:11:02,960 --> 00:11:05,220 Be nice. At least we get treats. 178 00:11:05,700 --> 00:11:07,740 I think it's better with sitting all day than processed sugar. 179 00:11:17,020 --> 00:11:18,020 Alden, who are they? 180 00:11:18,300 --> 00:11:20,500 Did I not mention we have guests joining us today? 181 00:11:21,780 --> 00:11:23,630 No. No, you definitely did not. 182 00:11:23,870 --> 00:11:25,890 Why do they look like the bad guys from The Matrix? 183 00:11:26,150 --> 00:11:30,970 Let me introduce y 'all to the folks from Haynes and Frears. The city has 184 00:11:30,970 --> 00:11:33,770 them to help emergency services run more smoothly. 185 00:11:33,970 --> 00:11:35,270 That's code for people are getting fired. 186 00:11:35,490 --> 00:11:39,110 We're getting doged. No, come on. We don't know that we're getting doged. My 187 00:11:39,110 --> 00:11:40,710 name is Ariella Kinsey. 188 00:11:41,010 --> 00:11:46,050 We're here because your city is rife with inefficiency and waste. I don't say 189 00:11:46,050 --> 00:11:47,570 that to insult you. Los Angeles. 190 00:11:48,060 --> 00:11:53,820 Atlanta, New York. Each of them was a morbidly bloated bureaucratic mess 191 00:11:53,820 --> 00:11:59,260 we found them, too. But we whipped them into lean, mean, killer robot versions 192 00:11:59,260 --> 00:12:00,099 of themselves. 193 00:12:00,100 --> 00:12:03,140 So for the next few days, we're going to be embedding here, conducting 194 00:12:03,140 --> 00:12:07,820 interviews, making observations, and consulting before rendering our final 195 00:12:07,820 --> 00:12:08,820 evaluation. 196 00:12:09,380 --> 00:12:10,900 Take me to your largest office. 197 00:12:12,380 --> 00:12:13,940 This way. Excuse me. 198 00:12:18,440 --> 00:12:19,440 People are getting fired. 199 00:12:23,620 --> 00:12:26,240 Don, thanks for coming by so quick. Have a seat. 200 00:12:26,800 --> 00:12:27,820 Sounded urgent on the phone. 201 00:12:28,680 --> 00:12:29,679 Afraid it is. 202 00:12:29,680 --> 00:12:34,600 I got a very unhappy call from a very high place today. 203 00:12:35,060 --> 00:12:36,880 So what are you going to do? File a complaint? 204 00:12:37,100 --> 00:12:38,100 Threaten to sue? 205 00:12:38,900 --> 00:12:40,840 Sue? Who are you talking about? 206 00:12:41,500 --> 00:12:42,500 My father -in -law. 207 00:12:43,240 --> 00:12:44,320 Who are you talking about? 208 00:12:45,100 --> 00:12:46,100 The mayor. 209 00:12:46,540 --> 00:12:50,860 They're about to hit us with a major round of cuts all across city services. 210 00:12:52,220 --> 00:12:57,840 How big? Every house loses five firefighters, plus salary and equipment 211 00:12:58,020 --> 00:12:59,640 Nashville's going to be a lot less safe. 212 00:13:00,100 --> 00:13:04,440 Damn. I know I pushed back hard, but the mayor said the cuts are across all 213 00:13:04,440 --> 00:13:06,480 emergency departments, not just us. 214 00:13:06,800 --> 00:13:11,320 Nothing he can do either. We've hit a wall down. We need someone who can knock 215 00:13:11,320 --> 00:13:12,320 down that wall. 216 00:13:13,040 --> 00:13:14,820 You want me to call my father -in -law? 217 00:13:15,040 --> 00:13:18,760 Mr. Rowley's been very good to the department. Hell, after we renovated 218 00:13:18,760 --> 00:13:21,380 house, you ended up with an office better than mine. 219 00:13:21,600 --> 00:13:25,180 Yeah, well, that was before we had our falling out, and this message is that 220 00:13:25,180 --> 00:13:27,060 Hillary just poured whiskey on the fire. 221 00:13:27,580 --> 00:13:30,100 Well, it's lucky you're good at putting out fires. 222 00:13:31,360 --> 00:13:35,260 All you need to do is decide how many firefighters are worth swallowing your 223 00:13:35,260 --> 00:13:36,260 pride over. 224 00:13:39,920 --> 00:13:40,920 Come in. 225 00:13:41,400 --> 00:13:42,400 Shut the door. 226 00:13:43,110 --> 00:13:46,370 Have some coffee cake. Your supervisor ordered it. 227 00:13:46,630 --> 00:13:50,030 So, Holden, I didn't expect to see you on this side of the table today. 228 00:13:50,630 --> 00:13:51,770 I'm just here to facilitate. 229 00:13:52,250 --> 00:13:54,490 It would be nice not being in the hot seat. 230 00:13:54,730 --> 00:13:57,270 Nobody's in the hot seat. This is not an interrogation. 231 00:13:57,610 --> 00:13:58,750 Could have fooled me. 232 00:13:59,070 --> 00:14:00,069 It's Duffy in here. 233 00:14:00,070 --> 00:14:01,070 Duffy. 234 00:14:01,290 --> 00:14:02,470 I love your fit. 235 00:14:02,730 --> 00:14:06,170 Well, it's funny you should use that word because that's what today is all 236 00:14:06,170 --> 00:14:07,170 about. 237 00:14:07,359 --> 00:14:08,359 Finding the right fit. 238 00:14:08,540 --> 00:14:13,040 Did you know that Nashville's emergency workforce is 20 % larger than any 239 00:14:13,040 --> 00:14:16,240 comparable city in the country? What does that tell you? That this is where 240 00:14:16,240 --> 00:14:19,000 want to be if your life is on the line. This call center has the highest 241 00:14:19,000 --> 00:14:20,000 favorite in the country. 242 00:14:20,420 --> 00:14:22,240 You certainly have a lot to brag about. 243 00:14:22,480 --> 00:14:26,200 According to your supervisor, you have by far the most accommodations of 244 00:14:26,760 --> 00:14:28,120 I don't do it for the accommodations. 245 00:14:28,540 --> 00:14:31,800 Then why do you do it? Oh, I used to watch a lot of Rescue 911 reruns. To 246 00:14:31,800 --> 00:14:34,860 support my family. I just like telling people what to do. I do it for my late 247 00:14:34,860 --> 00:14:35,860 husband. 248 00:14:38,960 --> 00:14:40,640 Well, here's where it gets awkward. 249 00:14:41,080 --> 00:14:44,760 Alden tells me you have more HR complaints than anyone here. 250 00:14:45,080 --> 00:14:51,560 Does he now? You called one co -worker a big yike and another one an inseparable 251 00:14:51,560 --> 00:14:52,479 try -hard. 252 00:14:52,480 --> 00:14:53,740 It did hurt my feelings, yes. 253 00:14:54,000 --> 00:14:55,180 This is Megan being Megan. 254 00:14:55,520 --> 00:14:59,300 Stealing company property, leaving passwords out on post -it notes. 255 00:14:59,620 --> 00:15:00,760 Okay, we literally all do that? 256 00:15:01,040 --> 00:15:03,040 Oh, I track all of them on an app on my phone. 257 00:15:03,340 --> 00:15:05,460 But who can remember all of those numbers and characters? 258 00:15:05,700 --> 00:15:07,560 See? You shouldn't be showing us those. 259 00:15:08,720 --> 00:15:09,780 Would you stop typing? 260 00:15:10,480 --> 00:15:11,840 You should lower your voice. 261 00:15:12,140 --> 00:15:15,640 Sorry, I'm just feeling really triggered right now. How would you like it if I 262 00:15:15,640 --> 00:15:17,120 sat here in judgment of all of you? 263 00:15:17,960 --> 00:15:20,400 You are a sycophant in a pantsuit. 264 00:15:20,880 --> 00:15:23,000 You, your comb -over, is not fooling anyone. 265 00:15:23,220 --> 00:15:26,320 You are a snitch, and you are a bitch. 266 00:15:27,620 --> 00:15:31,660 Please don't fire me. I'm sorry. Can I just take that last part back? 267 00:15:38,380 --> 00:15:39,540 I always hated this place anyway. 268 00:15:39,760 --> 00:15:43,900 Look, I know you probably have some folks in your crosshairs, but I feel 269 00:15:43,900 --> 00:15:47,140 compelled to tell you that Stanley taught me everything I know. 270 00:15:47,340 --> 00:15:48,340 Oh. 271 00:15:48,520 --> 00:15:52,700 Sorry. And Lorna is the most promising young dispatcher I've met here. 272 00:15:53,080 --> 00:15:56,320 Well, that's very noble of you. But perhaps the person you should be 273 00:15:56,320 --> 00:15:59,740 more for is you. When it comes to weights, you're at the top of my 274 00:16:00,440 --> 00:16:05,510 What? I invested my husband's entire estate into making this the most 275 00:16:05,510 --> 00:16:06,530 call center in America. 276 00:16:06,750 --> 00:16:10,130 Well, let's talk about those innovations, shall we? Starting with a 277 00:16:10,130 --> 00:16:11,049 cyber site. 278 00:16:11,050 --> 00:16:15,770 It receives live feed from body cams, traffic cams, and rain cams, and it even 279 00:16:15,770 --> 00:16:19,510 allows two -way video calls with 911 callers. Yeah, it's a powerful tool. 280 00:16:19,790 --> 00:16:22,610 Yet you use it in less than 2 % of your calls. 281 00:16:23,080 --> 00:16:27,080 Did you know that the servers required to power all of your new software have 282 00:16:27,080 --> 00:16:30,180 increased energy consumption here by 39 %? 283 00:16:30,560 --> 00:16:31,700 Is it really 39 %? 284 00:16:32,940 --> 00:16:35,340 Not to mention all the specialized training. 285 00:16:35,580 --> 00:16:40,880 All in, your brainchild costs Nashville $1 .7 million in annual operating 286 00:16:40,880 --> 00:16:43,260 expenses. How much money is a life worth? 287 00:16:43,520 --> 00:16:45,260 I try to stick to quantifiable figures. 288 00:16:45,540 --> 00:16:49,360 But there is one even more precious resource that you burn through more than 289 00:16:49,360 --> 00:16:50,360 anyone else. 290 00:16:50,720 --> 00:16:51,720 What's that? 291 00:16:54,359 --> 00:16:57,840 Time. You spend more than three minutes longer on calls than the national 292 00:16:57,840 --> 00:17:01,420 average, and you use the words please and thank you more than eight times the 293 00:17:01,420 --> 00:17:03,520 next closest person. That's called good manners. 294 00:17:04,140 --> 00:17:05,760 I try to make a human connection. 295 00:17:07,140 --> 00:17:10,640 I don't know how else to do my job except with kindness. 296 00:17:11,160 --> 00:17:14,400 Well, you best figure one out soon, or you'll be finding a new job. 297 00:17:17,420 --> 00:17:20,940 You all know that you are two of the people that I love the most in this 298 00:17:21,140 --> 00:17:25,339 I expect for you to treat each other with respect and good manners. 299 00:17:26,160 --> 00:17:30,920 You have my word. I will do anything for my little girl, even this. 300 00:17:31,700 --> 00:17:35,900 I know we're in crisis, but I'm hoping that this is the breakthrough that I've 301 00:17:35,900 --> 00:17:36,819 been praying for. 302 00:17:36,820 --> 00:17:38,340 Donnie, why don't you start? 303 00:17:42,920 --> 00:17:45,820 Edward, I know you feel that some of the measures I took at the distillery 304 00:17:45,820 --> 00:17:51,700 fire... were influenced more than by just tactical considerations. 305 00:17:52,380 --> 00:17:56,560 You mean having your goons destroy my priceless mash for no good reason? 306 00:17:58,060 --> 00:18:04,280 And that perhaps I was guilty of an overabundance of caution. 307 00:18:04,760 --> 00:18:07,280 An overabundance of caution? 308 00:18:07,540 --> 00:18:09,840 What the hell kind of apology is that? 309 00:18:10,100 --> 00:18:12,040 Why, hold on. Are you telling me I was going to apologize? 310 00:18:12,730 --> 00:18:15,910 No, I thought that you would take ownership for whatever it was that 311 00:18:16,050 --> 00:18:19,490 What happened was that my team successfully extinguished a potential 312 00:18:19,490 --> 00:18:20,490 with no loss of life. 313 00:18:20,830 --> 00:18:22,450 I have nothing to apologize for. 314 00:18:23,730 --> 00:18:28,110 Oh, you come across like the all -American hero, but I see you, Don. 315 00:18:28,890 --> 00:18:31,990 You're underneath that shiny smile and that aw shucks charm. 316 00:18:32,630 --> 00:18:34,810 You are petty and you are proud. 317 00:18:36,110 --> 00:18:38,210 I'm not going to sit here and be insulted in my own home. 318 00:18:38,450 --> 00:18:39,450 You're whole. 319 00:18:39,649 --> 00:18:43,070 Raleigh Manor's been in my family for five generations. You are just a tenant. 320 00:18:43,450 --> 00:18:44,450 Daddy. 321 00:18:44,990 --> 00:18:47,190 Now, you said this was to clear the air. 322 00:18:47,770 --> 00:18:49,890 Let's just all be real about why we're actually here. 323 00:18:50,110 --> 00:18:51,110 My checkbook. 324 00:18:52,090 --> 00:18:53,110 The chief called you. 325 00:18:53,370 --> 00:18:54,430 And the mayor. 326 00:18:54,630 --> 00:18:59,110 And half the city council. And unlike you, they actually appreciate what I've 327 00:18:59,110 --> 00:19:01,130 done for them. All right. What are your terms? 328 00:19:02,470 --> 00:19:05,990 Well, first, I would just like a regular seat at this table again. 329 00:19:06,330 --> 00:19:07,890 Not just holidays. 330 00:19:08,940 --> 00:19:10,520 Well, that sounds reasonable to me. 331 00:19:11,740 --> 00:19:13,200 Fine. What else? 332 00:19:13,420 --> 00:19:18,000 And I would like you to admit that on that call, you were motivated by nasty, 333 00:19:18,140 --> 00:19:20,400 rotten, old -fashioned malice. 334 00:19:22,400 --> 00:19:23,440 Moment of truth, Don. 335 00:19:24,040 --> 00:19:25,040 What's it gonna be? 336 00:19:31,800 --> 00:19:36,660 It is possible that in the heat of battle, I let ill will cloud my 337 00:19:37,830 --> 00:19:40,870 But in my own defense, you were forcing a confrontation at a critical moment. 338 00:19:40,950 --> 00:19:44,090 And there is a reason why we keep civilians away from the scene. 339 00:19:45,270 --> 00:19:47,230 Even if they do own it. 340 00:19:47,530 --> 00:19:49,370 Well, that's better, at least. 341 00:19:50,150 --> 00:19:53,210 I'll call the mayor. I'll tell him to expect a wire transfer tomorrow. 342 00:19:54,210 --> 00:19:55,210 Terrific. 343 00:19:55,870 --> 00:19:56,970 Thank you, Edward. 344 00:19:57,850 --> 00:20:00,870 Oh, just one last thing. 345 00:20:02,130 --> 00:20:04,950 You have to fire that kid, Blue Bennings. 346 00:20:06,170 --> 00:20:07,170 What? Daddy. 347 00:20:07,580 --> 00:20:11,560 When I read the incident report on the distillery, I was shocked to discover 348 00:20:11,560 --> 00:20:15,720 that one of the firefighters who destroyed it had never gone to the 349 00:20:16,640 --> 00:20:20,960 So I called the chief, and he said, that was your son. 350 00:20:21,540 --> 00:20:26,440 Now, it's bad enough that you lied to me about this for all these years, but now 351 00:20:26,440 --> 00:20:29,380 you're parading this bastard all over town. And now you are crossing the line. 352 00:20:29,380 --> 00:20:32,260 What did I tell you when you married him, huh? That he would bring shame on 353 00:20:32,260 --> 00:20:35,980 name. Excuse me, I have never once been ashamed of being married to this man. 354 00:20:36,240 --> 00:20:37,760 Well, maybe it's time you started. 355 00:20:38,000 --> 00:20:41,920 Get out of here before I drag you out. Oh, there he is. Ladies and gentlemen, 356 00:20:42,160 --> 00:20:43,300 the real Donald Hart. 357 00:20:47,720 --> 00:20:49,340 I think that you should leave. 358 00:20:52,200 --> 00:20:53,460 You know my terms. 359 00:20:55,840 --> 00:20:56,840 Goodbye, Black. 360 00:21:13,040 --> 00:21:15,980 to see the char that we did on these rib -eyes this weekend? Look at this. 361 00:21:16,600 --> 00:21:17,600 Look at that char. 362 00:21:19,960 --> 00:21:22,420 Okay, if you're not interested in grilling, obviously something's up. 363 00:21:24,400 --> 00:21:25,400 You want to talk about it? 364 00:21:28,000 --> 00:21:29,420 NFD is looking at mass layoffs. 365 00:21:29,800 --> 00:21:31,140 That's why the chief wanted to see me. 366 00:21:31,680 --> 00:21:34,080 So, I reached out to your grandfather for help. 367 00:21:34,800 --> 00:21:36,520 He has agreed to cover the gap. 368 00:21:38,420 --> 00:21:39,420 What's the catch? 369 00:21:40,540 --> 00:21:41,600 He'll only cut the check. 370 00:21:42,010 --> 00:21:43,010 if I fire blue. 371 00:21:45,330 --> 00:21:46,330 Damn. 372 00:21:47,410 --> 00:21:48,910 When did you find out about the big secret? 373 00:21:49,490 --> 00:21:50,690 After the distillery fire. 374 00:21:51,150 --> 00:21:53,490 Choosing these budget cuts is an opportunity to make me pay. 375 00:21:55,170 --> 00:21:56,170 What are you going to do? 376 00:21:56,930 --> 00:21:58,170 I don't think I have a choice. 377 00:22:01,410 --> 00:22:02,410 He loves it here. 378 00:22:03,370 --> 00:22:04,370 He's home. 379 00:22:04,710 --> 00:22:06,710 It is going to kill me to have to kick him out. 380 00:22:07,850 --> 00:22:10,370 Yeah. Good morning, Lorna. 381 00:22:11,679 --> 00:22:12,679 Is it? 382 00:22:13,680 --> 00:22:14,680 What the heck is this? 383 00:22:14,920 --> 00:22:18,040 I heard from Jeff and Graveyard. They're going to be keeping track of how many 384 00:22:18,040 --> 00:22:19,320 calls we take a day now. 385 00:22:19,560 --> 00:22:23,500 What? Tom and them, too. We got to keep them under the national average or we 386 00:22:23,500 --> 00:22:24,499 get docked. 387 00:22:24,500 --> 00:22:25,500 You're kidding me. 388 00:22:25,720 --> 00:22:26,720 It gets worse. 389 00:22:27,020 --> 00:22:29,080 They're going to watch over us now like pit bosses. 390 00:22:29,460 --> 00:22:30,460 Is this the password? 391 00:22:31,840 --> 00:22:32,840 Write that down. 392 00:22:33,220 --> 00:22:34,280 Harris Jones. 393 00:22:34,640 --> 00:22:35,640 This is outrageous. 394 00:22:36,480 --> 00:22:39,160 We don't need a bunch of overeducated babysitters. 395 00:22:39,710 --> 00:22:42,450 Keep it down. They have ears everywhere, including your calls. 396 00:22:42,710 --> 00:22:43,710 On our calls? 397 00:22:43,790 --> 00:22:44,790 What are you talking about? 398 00:22:46,030 --> 00:22:47,910 They'll be giving you live feedback on your performance. 399 00:22:48,810 --> 00:22:50,030 I'm getting stage fright already. 400 00:22:50,330 --> 00:22:53,870 How can they evaluate what we're doing in real time? They're not trained for 401 00:22:53,870 --> 00:22:54,769 that, Alden. 402 00:22:54,770 --> 00:22:58,950 Not technically, but their systems have proven to get results. Miami, Chicago, 403 00:22:59,130 --> 00:23:00,570 New York, especially L .A. 404 00:23:00,770 --> 00:23:04,110 They've all increased their call volume and their satisfaction metrics while 405 00:23:04,110 --> 00:23:05,110 reducing the workforce. 406 00:23:05,230 --> 00:23:08,450 And how is that a good thing? Look, we've already been boarded, so we might 407 00:23:08,450 --> 00:23:09,439 well embrace it. 408 00:23:09,440 --> 00:23:10,660 Just remember, snap, snap, bang, bang. 409 00:23:11,040 --> 00:23:13,660 Someone should tell them snap, snap, bang, bang is when we do think of 410 00:23:13,660 --> 00:23:16,940 Nashville. It is now, because their report goes straight to the mayor. 411 00:23:18,680 --> 00:23:19,880 911, what's your emergency? 412 00:23:21,160 --> 00:23:24,100 Hello, is this 911? 413 00:23:26,040 --> 00:23:27,300 Yes, sir, what's going on? 414 00:23:27,500 --> 00:23:34,440 Yes, I'm at the Shady Acres home at 5493. 415 00:23:36,280 --> 00:23:38,580 911, what's your emergency? 416 00:23:39,480 --> 00:23:40,480 Faster delivery. 417 00:23:40,580 --> 00:23:47,200 No, wait. The address is 543... I said 418 00:23:47,200 --> 00:23:48,200 hurry it along. 419 00:23:48,320 --> 00:23:50,020 911, what's the location and nature of your emergency? 420 00:23:50,260 --> 00:23:53,100 What's that, ma 'am? Can you slow down, please? I don't think I can go slower, 421 00:23:53,160 --> 00:23:54,159 actually. 422 00:23:54,160 --> 00:23:56,100 Better. 911, what's your emergency? 423 00:23:56,440 --> 00:23:57,700 911, what's your emergency? 424 00:23:58,000 --> 00:23:59,000 911, what's your emergency? 425 00:23:59,320 --> 00:24:02,880 Better. You're calling about a leaky sewer line? You want 311, not 911. 426 00:24:03,200 --> 00:24:05,480 Noisy neighbors, not an emergency. That's what Google is for. Call back 427 00:24:05,480 --> 00:24:06,199 somebody's leaving. 428 00:24:06,200 --> 00:24:08,900 Excellent. Sir, what exactly is your problem? 429 00:24:09,120 --> 00:24:12,240 Well, ma 'am, I'm just feeling lonely. 430 00:24:13,080 --> 00:24:14,760 Oh, I can hear that. 431 00:24:15,180 --> 00:24:18,040 But it's not your job to keep them company. Look at your count. 432 00:24:19,380 --> 00:24:20,380 End it and move on. 433 00:24:21,640 --> 00:24:23,980 Sir, you should see your facility therapist. 434 00:24:24,500 --> 00:24:25,500 I see they have one. 435 00:24:25,900 --> 00:24:30,480 What? The therapist at the place where you live. I'm sorry. Goodbye. 436 00:24:30,860 --> 00:24:31,860 So sorry. 437 00:24:36,889 --> 00:24:38,570 Next time, skip that. I'm so sorry. 438 00:24:43,130 --> 00:24:44,350 911, what's your emergency? 439 00:24:45,110 --> 00:24:46,290 Please help! I lost Leo! 440 00:24:46,710 --> 00:24:47,710 Alright, who's Leo? 441 00:24:47,910 --> 00:24:48,930 I'm babysitting him. 442 00:24:49,330 --> 00:24:50,330 He's five. 443 00:24:50,350 --> 00:24:53,510 I was folding laundry and then I looked up and he was gone. Now I can't find him 444 00:24:53,510 --> 00:24:54,790 anywhere. Leo, come out! 445 00:24:55,170 --> 00:24:56,850 Okay, take a breath. What's your name and address? 446 00:24:57,150 --> 00:24:58,890 Erin, 87 Sunset Drive. 447 00:24:59,110 --> 00:25:02,330 Hi, Erin. I'm Tammy. Help is on the way. Has he ever done this before? 448 00:25:02,650 --> 00:25:04,110 He loves to play hide -and -seek. 449 00:25:04,400 --> 00:25:06,300 The gear width comes out when I yell, Olly, olly, oxen free. 450 00:25:06,640 --> 00:25:07,960 Olly, olly, oxen free, Leo! 451 00:25:08,880 --> 00:25:10,340 Does the home have a swimming pool? 452 00:25:11,500 --> 00:25:12,500 Oh, God. 453 00:25:12,700 --> 00:25:13,700 Yes? 454 00:25:13,940 --> 00:25:14,940 Go check. 455 00:25:18,560 --> 00:25:19,560 He's not in the pool. 456 00:25:20,300 --> 00:25:21,360 Okay, that's good. 457 00:25:21,920 --> 00:25:25,220 Check the crawl spaces, the attic, and any vehicles in the garage. 458 00:25:27,800 --> 00:25:28,820 No, not the attic. 459 00:25:29,620 --> 00:25:30,620 What? 460 00:25:30,820 --> 00:25:32,900 Aaron, I'm sorry I missed you. Can you hear me? 461 00:25:33,160 --> 00:25:34,990 Yes. Yes, I can now. 462 00:25:36,130 --> 00:25:37,490 Maybe she's hiding in one of the beds. 463 00:25:37,710 --> 00:25:39,690 I just realized I didn't check them before I called you. 464 00:25:39,910 --> 00:25:42,290 That's enough hide -and -seek. Let's go, Cammie. 465 00:25:44,430 --> 00:25:47,710 Aaron, you said you were folding laundry. 466 00:25:48,350 --> 00:25:51,450 Did you happen to put in another load after that one? Yes, why? 467 00:25:52,330 --> 00:25:53,990 Go check the washing machine now. 468 00:26:02,960 --> 00:26:05,920 all the cycle. What kind of washing machine is it? And I need a model number 469 00:26:05,920 --> 00:26:07,380 two. Front loader AL. 470 00:26:07,660 --> 00:26:09,360 AL? Did you say AL? 471 00:26:10,200 --> 00:26:11,200 AL. 472 00:26:11,340 --> 00:26:14,800 Okay. To emergency, open the door, unplug the machine, and it should 473 00:26:19,260 --> 00:26:20,940 It didn't work. It's still locked. 474 00:26:21,860 --> 00:26:23,260 The water's rising. It's drowning. 475 00:26:23,560 --> 00:26:25,180 It doesn't make sense. It should have worked. 476 00:26:25,380 --> 00:26:26,440 What was the washer model? 477 00:26:26,700 --> 00:26:29,180 Oh, she said it was the front loader AL, but unplugging it didn't work. 478 00:26:29,440 --> 00:26:30,620 You sure she didn't say ATO? 479 00:26:31,180 --> 00:26:34,300 My connection was bad, of course. Let's try something else, Erin. Plug the 480 00:26:34,300 --> 00:26:35,300 machine back in. 481 00:26:35,400 --> 00:26:37,200 Plug it in again? Yes, and hurry. 482 00:26:38,280 --> 00:26:42,180 It's in. All right, now press the start button twice. Then the spin speed four 483 00:26:42,180 --> 00:26:44,600 times. And then now press start one more time. 484 00:27:05,840 --> 00:27:06,840 I'll be there soon. 485 00:27:09,220 --> 00:27:10,220 Here, Stanley. 486 00:27:14,480 --> 00:27:15,480 Hello? 487 00:27:23,200 --> 00:27:24,200 Hello? 488 00:27:29,060 --> 00:27:30,440 Hi, Cap. I didn't hear you. 489 00:27:30,920 --> 00:27:32,700 Probably should have asked permission to do this, huh? 490 00:27:33,080 --> 00:27:35,000 What exactly is this? 491 00:27:35,720 --> 00:27:39,320 I realized after that distillery fire I'd never trained on pumping water from 492 00:27:39,320 --> 00:27:40,320 backup source. 493 00:27:41,100 --> 00:27:43,560 Figured I'd practice and watch the rigs at the same time. 494 00:27:45,780 --> 00:27:49,120 Don't tell your brother, but you are the most impressive cadet we've ever had. 495 00:27:49,320 --> 00:27:50,440 Not that impressive. 496 00:27:50,940 --> 00:27:53,240 Can't go more than a few seconds out the pump running dry. 497 00:27:53,620 --> 00:27:56,820 Water line in the bins is even lower than those hydrants at the distillery. 498 00:27:59,860 --> 00:28:00,860 That's it. 499 00:28:01,500 --> 00:28:02,580 I believe that's it. 500 00:28:02,880 --> 00:28:05,000 That's what? That's the missing piece in all this. 501 00:28:05,360 --> 00:28:06,219 Oh, great. 502 00:28:06,220 --> 00:28:09,040 I have no idea what you're talking about. Well, that's okay. I gotta go to 503 00:28:09,040 --> 00:28:11,380 city planner's office. You tell Rye he's in charge while I'm gone. 504 00:28:11,740 --> 00:28:13,780 Did you still want to talk? I hope not. 505 00:28:16,300 --> 00:28:17,300 Okay. 506 00:28:17,700 --> 00:28:20,720 Here we are. 507 00:28:22,280 --> 00:28:23,280 Can I have a minute? 508 00:28:23,400 --> 00:28:24,580 Taking a lot of those today. 509 00:28:25,220 --> 00:28:26,340 Tilda, out. 510 00:28:29,220 --> 00:28:30,220 Hi, Cammie. 511 00:28:30,440 --> 00:28:31,440 Hi, Tilda. 512 00:28:33,000 --> 00:28:34,000 What's up? 513 00:28:35,280 --> 00:28:36,280 What do you want? 514 00:28:37,720 --> 00:28:41,280 I understand that you have a certain way of doing things at your company, but 515 00:28:41,280 --> 00:28:46,160 napping at people, breathing down everyone's necks, it's just not how we 516 00:28:46,160 --> 00:28:47,019 around here. 517 00:28:47,020 --> 00:28:49,280 Around here? You mean in Nashville? 518 00:28:51,860 --> 00:28:56,260 Any other day, if I wasn't sure what I heard, I would have asked, can you 519 00:28:56,260 --> 00:28:57,199 repeat that? 520 00:28:57,200 --> 00:29:00,660 But today, all I can think is that I say please too much or that I take too 521 00:29:00,660 --> 00:29:04,080 long. And me, second -guessing myself, almost got a kid killed. 522 00:29:04,560 --> 00:29:05,940 And you're blaming me for that? 523 00:29:06,940 --> 00:29:10,440 You put people under too much pressure. They'll make mistakes. 524 00:29:11,460 --> 00:29:12,460 People? 525 00:29:13,580 --> 00:29:14,580 Or you? 526 00:29:17,260 --> 00:29:19,820 I'm going to be brief because I know how much you like that. 527 00:29:20,280 --> 00:29:24,320 You ever tap into one of my calls again, you won't have to fire me because I'll 528 00:29:24,320 --> 00:29:25,320 quit. 529 00:29:30,920 --> 00:29:31,920 Edward. 530 00:29:32,220 --> 00:29:33,220 Thanks for meeting me. 531 00:29:33,540 --> 00:29:36,860 Yeah. First invitation I've had from you in 28 years. 532 00:29:37,120 --> 00:29:40,560 I wasn't going to miss it. I took the liberty of ordering you a whiskey. 533 00:29:41,180 --> 00:29:42,180 Raleigh No. 7? 534 00:29:42,880 --> 00:29:47,820 Two fingers just doesn't make up for 2 ,000 gallons, but it is a start. 535 00:29:48,060 --> 00:29:52,100 That's why I called. I would like to put all this petty crap behind us. 536 00:29:53,440 --> 00:29:55,180 So, you ready to accept my terms? 537 00:29:57,120 --> 00:30:00,580 Not quite, but I have a counteroffer for you. Well, let's hear it. 538 00:30:01,070 --> 00:30:03,950 You are going to save every firefighting job in this town. 539 00:30:04,410 --> 00:30:05,490 Including that kid, Blue? 540 00:30:06,150 --> 00:30:07,290 Especially that kid, Blue. 541 00:30:09,310 --> 00:30:11,590 And why on earth am I going to do that? 542 00:30:13,110 --> 00:30:16,210 Because I keep thinking about your distillery and the dry hide. 543 00:30:19,210 --> 00:30:23,110 If we had enough water to pump, we could have gotten on top of that blaze in no 544 00:30:23,110 --> 00:30:24,870 time, and your mash would have been saved. 545 00:30:25,490 --> 00:30:26,610 I just keep thinking... 546 00:30:26,940 --> 00:30:28,260 Why couldn't we draw enough water? 547 00:30:28,500 --> 00:30:31,040 Now, you did a renovation just earlier. What was it, about two years ago? 548 00:30:31,260 --> 00:30:32,139 I suppose. 549 00:30:32,140 --> 00:30:35,360 Why? I paid a visit to the Department of Public Works. 550 00:30:36,260 --> 00:30:39,600 They couldn't find any record of your flow test from the last two years. 551 00:30:40,120 --> 00:30:43,000 They couldn't find a record of anything since you did the work. 552 00:30:44,620 --> 00:30:45,620 What do you imply? 553 00:30:46,340 --> 00:30:47,360 You've been stealing water. 554 00:30:48,220 --> 00:30:50,840 In order to boost production, you tapped into the water that should have been 555 00:30:50,840 --> 00:30:54,160 feeding into that hydrant instead of going down to the river, which, as we 556 00:30:54,160 --> 00:30:56,380 learned firsthand, was not so easy to pump out of. 557 00:30:56,840 --> 00:31:00,380 You think I put tap water into my prize whiskey? Not in your whiskey. 558 00:31:00,780 --> 00:31:01,880 But in everything else. 559 00:31:02,320 --> 00:31:04,300 Cool your distillers, flick out your equipment. 560 00:31:05,480 --> 00:31:07,180 And that's your trump card? 561 00:31:07,540 --> 00:31:08,540 Well, it's one of them. 562 00:31:08,820 --> 00:31:12,120 I also looked into your real estate holdings, especially the apartments down 563 00:31:12,120 --> 00:31:16,860 the river. Those hydrants are in violation as well. Can you imagine if 564 00:31:16,860 --> 00:31:18,320 to somehow leak out to the press? 565 00:31:18,980 --> 00:31:20,460 That sounds like a threat. 566 00:31:21,040 --> 00:31:22,140 You can call it what you want. 567 00:31:22,660 --> 00:31:24,620 Well, then are you ready to admit the truth? 568 00:31:25,040 --> 00:31:26,040 About what? 569 00:31:26,160 --> 00:31:30,360 that you destroyed my fermentation vats because you wanted to. 570 00:31:31,020 --> 00:31:36,880 No, I did it because it was the right call, but I have to admit, it felt damn 571 00:31:36,880 --> 00:31:37,880 good watching Sutter. 572 00:31:38,800 --> 00:31:45,060 Well, we'll just see who is going to be suffering in the end. 573 00:31:46,920 --> 00:31:47,980 911, what's your emergency? 574 00:31:49,360 --> 00:31:50,360 Hello? 575 00:31:50,720 --> 00:31:54,840 Hello? It's a butt dial. Hang up. We don't hang up on pocket dials. You do 576 00:31:55,440 --> 00:31:57,500 Lorna, hang up and clear the line for an actual caller. 577 00:31:57,780 --> 00:32:01,240 Lorna. It's okay. Just follow up with a text like we were trained. 578 00:32:05,100 --> 00:32:06,300 911, what's your emergency? 579 00:32:07,680 --> 00:32:08,680 Can you hear me? 580 00:32:10,020 --> 00:32:11,020 Anybody there? 581 00:32:11,520 --> 00:32:13,560 Hello? Kick it. You've got other calls. 582 00:32:14,860 --> 00:32:16,860 The call dropped. Told you. About dial. 583 00:32:17,680 --> 00:32:18,920 911, what's your emergency? 584 00:32:21,080 --> 00:32:22,080 Hello? 585 00:32:23,140 --> 00:32:25,230 Hello? Same number. Probably a bot. 586 00:32:25,530 --> 00:32:29,430 Push it to voicemail. I don't push anything to voicemail. I told you. Bot 587 00:32:29,710 --> 00:32:30,710 Hang up. 588 00:32:31,970 --> 00:32:33,070 That's it. I'm patching in. 589 00:32:36,070 --> 00:32:37,090 Nobody's there. Hang up. 590 00:32:37,970 --> 00:32:39,550 If anybody's there, hit a button. 591 00:32:42,270 --> 00:32:43,270 I hear you. 592 00:32:43,450 --> 00:32:46,270 Okay, I'm sending you a video chat link. Click the link so I can see what's 593 00:32:46,270 --> 00:32:47,270 going on. 594 00:32:53,580 --> 00:32:54,580 It looks like you're choking. 595 00:32:56,840 --> 00:33:00,080 Okay, ball up your fist like this, put it right under your ribcage, and then 596 00:33:00,080 --> 00:33:01,960 punch as hard as you can with your other hand. 597 00:33:02,420 --> 00:33:03,420 Come on. 598 00:33:03,500 --> 00:33:05,300 Yes. Yes, just like that. 599 00:33:09,660 --> 00:33:10,800 She's not going to make it. 600 00:33:11,460 --> 00:33:12,460 Okay. 601 00:33:14,880 --> 00:33:18,840 Okay, go to the chair and fall with all your weight so that it hits you right 602 00:33:18,840 --> 00:33:20,080 here underneath your ribcage. 603 00:33:29,290 --> 00:33:31,530 don't give up. Come on. You're not alone. 604 00:33:31,750 --> 00:33:32,910 I am right here with you. 605 00:33:33,630 --> 00:33:37,430 I need you to summon up all the strength you have left and get 606 00:34:16,650 --> 00:34:17,650 Bad way to go. 607 00:34:19,190 --> 00:34:20,190 Thank you. 608 00:34:24,870 --> 00:34:25,870 Hey. 609 00:34:29,550 --> 00:34:31,949 Are you crying? 610 00:34:32,969 --> 00:34:36,590 No. I don't cry at work. Ever. What's going on? 611 00:34:37,310 --> 00:34:38,590 I just wanted to give you this. 612 00:34:43,820 --> 00:34:47,219 a resignation i told you what would happen if you jumped into one of my 613 00:34:47,219 --> 00:34:52,360 you can't quit cammy why not i lied 614 00:34:52,360 --> 00:34:58,780 i was crying that woman that you saved 615 00:34:58,780 --> 00:35:04,600 eating sad takeout alone in some random hotel room 616 00:35:04,600 --> 00:35:11,240 that's me i even have the same pencil skirt 617 00:35:11,850 --> 00:35:16,030 If you hadn't taken the time, if you hadn't enabled that video call, 618 00:35:16,530 --> 00:35:19,290 You put it in this call center. You saved her life. 619 00:35:21,410 --> 00:35:22,910 And you did it your way. 620 00:35:24,250 --> 00:35:26,750 Which will never look good on your stat sheet. 621 00:35:28,010 --> 00:35:29,010 You're inefficient. 622 00:35:29,530 --> 00:35:30,530 You're slow. 623 00:35:30,610 --> 00:35:34,770 And you're overly polite. But, believe it or not, we both want the same thing. 624 00:35:35,450 --> 00:35:36,450 Which is what? 625 00:35:37,210 --> 00:35:39,210 To help as many people as possible. 626 00:35:41,100 --> 00:35:44,160 So I will stay out of your way, but you cannot leave. 627 00:35:47,780 --> 00:35:49,400 I guess I can stick around. 628 00:35:52,380 --> 00:35:56,480 Hey, you were a music producer, right? 629 00:35:56,860 --> 00:35:58,040 You Googled me? 630 00:35:58,580 --> 00:36:00,480 I had killed a pull of your LinkedIn. 631 00:36:01,220 --> 00:36:03,340 Why did you give it all up for this? 632 00:36:04,160 --> 00:36:05,160 No offense. 633 00:36:09,280 --> 00:36:10,280 My... 634 00:36:11,050 --> 00:36:13,690 A husband and I were having dinner. 635 00:36:13,950 --> 00:36:16,890 We were joking about becoming empty nesters. 636 00:36:20,270 --> 00:36:22,350 And at first I thought he was laughing. 637 00:36:25,730 --> 00:36:30,410 And he looked at me with these... These eyes. 638 00:36:44,620 --> 00:36:45,620 like our girl today. 639 00:36:46,680 --> 00:36:48,840 And I didn't know the Heimlich on the ground. 640 00:36:49,400 --> 00:36:53,200 And I called 911 and it went to voicemail. I didn't even know they had 641 00:36:53,200 --> 00:36:54,200 voicemail. 642 00:36:54,720 --> 00:36:58,820 I'm so sorry I told you to push that call. The world needs more people like 643 00:36:59,520 --> 00:37:02,240 Well then, honey, you gotta stop trying to fire all of us. 644 00:37:02,580 --> 00:37:03,600 I have Boba. 645 00:37:04,740 --> 00:37:05,740 Not all. 646 00:37:06,200 --> 00:37:08,280 Who wants Boba? All in the house. 647 00:37:09,080 --> 00:37:11,160 Just one more, actually. 648 00:37:11,880 --> 00:37:12,880 Austin? 649 00:37:14,800 --> 00:37:18,520 I looked through his book. He's expensed two dispatcher salaries worth of 650 00:37:18,520 --> 00:37:19,860 company meals this year alone. 651 00:37:20,220 --> 00:37:24,880 And he's been paying himself 20 hours overtime a week for the last five years. 652 00:37:25,400 --> 00:37:26,400 Which is rough. 653 00:37:29,160 --> 00:37:30,900 He has no idea, does he? 654 00:37:31,700 --> 00:37:34,760 I'll wait until everybody gets a go of it first, then I'll drop the hammer. 655 00:37:36,000 --> 00:37:37,000 With good manners. 656 00:37:44,140 --> 00:37:45,140 Hey, babe, what's up? 657 00:37:45,700 --> 00:37:49,160 Oh, I'm just out for a ride. Thought I'd check in, make sure you didn't suffer a 658 00:37:49,160 --> 00:37:50,160 stroke. 659 00:37:50,660 --> 00:37:51,720 Why would you say that? 660 00:37:52,060 --> 00:37:56,040 Because brain damage is the only excuse for doing something so damn stupid. Did 661 00:37:56,040 --> 00:37:58,000 you actually try to blackmail my father? 662 00:37:58,900 --> 00:38:02,320 He told you? Yes, I'm the one that brought you all to the peace table. Of 663 00:38:02,320 --> 00:38:02,859 he did. 664 00:38:02,860 --> 00:38:04,140 I needed to keep you out of it. 665 00:38:04,740 --> 00:38:06,860 I found out your dad's been up to some pretty shady stuff. 666 00:38:07,260 --> 00:38:10,240 Well, then you should have told me, and then we could have dealt with it 667 00:38:10,240 --> 00:38:12,960 together. Even if it meant airing your family's dirty laundry? 668 00:38:13,380 --> 00:38:14,910 Yes. if it's the right thing to do. 669 00:38:15,170 --> 00:38:18,770 Instead, you fired a shot across the bow. And, Ellis, I hope you're ready 670 00:38:18,770 --> 00:38:22,230 because you know that when my father goes to war, he goes full scorched 671 00:38:22,470 --> 00:38:26,310 And no matter what happens in the end, now, everybody gets burned. 672 00:38:29,430 --> 00:38:30,430 Honey. 673 00:38:34,710 --> 00:38:35,710 What the heck? 674 00:38:48,590 --> 00:38:53,230 Right, Taylor, we need to order two more vials of diazepam, remorphine. Mm -hmm. 675 00:38:53,550 --> 00:38:54,550 Whoa. 676 00:38:56,610 --> 00:38:57,610 The heck is that? 677 00:38:58,350 --> 00:38:59,350 Somebody's in our system. 678 00:38:59,790 --> 00:39:02,310 PD -16, please respond to that wellness check. 679 00:39:02,530 --> 00:39:03,288 Copy, dispatch. 680 00:39:03,290 --> 00:39:04,290 Can you repeat the address? 681 00:39:04,630 --> 00:39:06,090 Yep, sending it to you now on the cat. 682 00:39:09,030 --> 00:39:11,650 Hey, dispatch, something's wrong with our MDT. 683 00:39:11,890 --> 00:39:13,990 You're not looking at a pirate flag, are you? 684 00:39:14,250 --> 00:39:15,250 How'd you know? 685 00:39:16,910 --> 00:39:18,390 We've been looking at the same thing. 686 00:39:18,610 --> 00:39:22,930 Did y 'all just get locked out too? Yeah. Prepare to be boarded. 687 00:39:27,890 --> 00:39:28,890 Creepy. 688 00:39:29,230 --> 00:39:30,230 Whoa. 689 00:39:30,450 --> 00:39:31,610 System's going haywire. 690 00:39:33,810 --> 00:39:34,810 Flash flood alert. 691 00:39:35,570 --> 00:39:36,570 Wildfire alert. 692 00:39:37,910 --> 00:39:40,110 Toxic steel alert. Who could be doing this? 693 00:39:46,100 --> 00:39:47,100 Here. 694 00:39:49,040 --> 00:39:53,140 They just said nuclear? What the hell is going on? 695 00:39:53,800 --> 00:39:54,800 We've been hacked. 696 00:40:00,920 --> 00:40:01,920 Wildfires and earthquakes. 697 00:40:03,660 --> 00:40:06,040 What is happening in Nashville, Willie? 698 00:40:08,380 --> 00:40:09,380 Tornado. 699 00:40:28,200 --> 00:40:29,200 Is it over? 700 00:40:29,220 --> 00:40:30,420 I don't think so. 701 00:40:30,960 --> 00:40:31,960 Six hours. 702 00:40:32,380 --> 00:40:34,420 This is a timer. To what? 703 00:40:35,120 --> 00:40:36,820 Drill time is over. 704 00:40:37,840 --> 00:40:38,860 It's a ransom. 705 00:40:39,180 --> 00:40:41,240 They want the city to pay $10 million. 706 00:40:41,660 --> 00:40:42,660 For what? 707 00:40:42,880 --> 00:40:45,580 Nashville gets... bloody. 708 00:40:56,990 --> 00:40:59,330 Spend a shift to grace love with the all new.